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ServiceNow Developer

Location: Biñan, Laguna, Philippines 
Req ID: JR-0000041008


Western Digital®

We deliver the possibilities of data. YOU define what’s possible.

Job Description:
2 or more years ServiceNow Development experience.
Have a knowledge on ITIL processes and how this is implemented in ServiceNow.
Understands Incident Management, Change Management, CMDB, HR Case Management.
Have extensive exposure on ServiceNow out of the box functions and defects.
Have delivered various customizations, and integrations with other systems.
Hands on experience with multiple development tools such as JAVA Script, XML, HTML, AJAX, CSS, HTTP, ODBC.
Well knowledgeable with ServiceNow industry best practice development methodologies.
Self-sufficient and able to work with minimal supervision.
Willing to work in any time zone when needed.
Can work harmoniously with multi-cultural virtual teams 
Gather functional requirements and develop technical solution documentation.
Collaborates with Business Analysts or directly with business users to understand requirements and ensure technical solution proposal are understood and agreed with the business owners.
Develop ServiceNow forms/functions/processes as a result of the proposed solution. 
Perform testing and provides training to process owners 
Performs System Administration.
Provides timely progress report to manager and/or project leads/managers.

Skills and qualifications:

• Bachelor's degree in computer science or related degree
• 1 year + experience in web and software development
• Have knowledge in Mobile Application development is a plus but not required
• Flexible to prioritize projects as necessary and can work independently
• Knowledge of the software development life-cycle

Western Digital Corporation is the world’s largest data storage company with a leading portfolio of HGST, SanDisk, G-Technology and WD brands covering flash and disk-based solutions. Deployed by the largest and most prominent organizations worldwide, Western Digital solutions are everywhere, touching lives and enabling great value from the data they possess.