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FAE- Shenzhen/Chengdu

Location: Shenzhen, 44, China 
Req ID: JR-0000041978


Principal Engineer, Field Application Engineering


Location: Shenzhen / Chengdu

Req ID: JR-0000041978


Western Digital®

We deliver the possibilities of data. YOU define what’s possible.



1.     Onsite CTS representative during product qualification phase;

2.     Provides product qualification status update for external and/or internal customers;

3.     Drives all customer Qualification initiatives;

4.     Identify technical issues in system level or component level and work with the team for root cause analysis as well as proven solution;

5.     Write technical whitepapers and technical issue report, explain to customer and collect the feedback;

6.     Focal point for all Qualification related issues or concerns at the assigned accounts, manage the overall perception of WDC product introduction.






1.     BSEE or Master Degree with minimum 5 years of professional technical experience. A working knowledge of storage industry is desirable.

2.     Experience shall include at least below areas like FAE/AE or experience with direct customer support in HDD/SSD or related product.

3.     Familiar with the specification/protocol of SATA, SAS and PCIe/nVMe, ability to use bus analyzer and analyze the data captured.


1.     Master degree and with R&D background is preferred.

2.     Experience with Storage/server industry is preferred.

3.     experience with C language and storage driver in Linux or VxWorks environment is preferred. File system knowledge is preferred as well.  


1.     Good command of English, both in verbal and writing, good communications skills internally and externally.

2.     Strong debugging, problem solving skills with proven experience.

3.     In-depth knowledge or understanding of storage product, esp., SSD and HDD.

4.     Self-motivated, team spirit and customer oriented mindset, ability to work independently in a team.

5.     Understands the OEM market and style. 






Western Digital Corporation is the world’s largest data storage company with a leading portfolio of HGST, SanDisk, G-Technology and WD brands covering flash and disk-based solutions. Deployed by the largest and most prominent organizations worldwide, Western Digital solutions are everywhere, touching lives and enabling great value from the data they possess.