We deliver the possibilities of data. YOU define what's possible.
· Provide technology expertise to enable successful pre-sale and post-sale activities.
· Work closely with company’s sale and marketing teams, identifying all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
· In-Depth technical support, working directly with OEM customers including on-site visits.
· In-depth product knowledge: product capability assessment, installation, repair, preventative maintenance etc.
· Understands customer’s needs and requirements. Convey the message internally to engineering and marketing teams. Modeling customers’ requests to optimize recommendation on products.
· Review and participate in writing Market Requirement Documents (MRD), Product notifications & Data Sheets
· Write technical whitepapers and application notes
· Provide internal and external training on company’s products.
· Explore and analyze different designs and applications to evaluate new opportunities or requirements for product specifications
· Excellent communications & human relations skills
· Capabilities to build presentations and present technical material
· Fast learning curve, eagerness to learn and face new technological challenges
· Willingness to travel as required – About once a month travel
· Ability to work under time pressure
· Education: BSc/BA in computer engineering or computer science
· 1+ years of software experience. Preferably in the mobile market and echo-system \
· C Programming Knowledge
· Experience in real-time/embedded operating systems
o OS Knowledge of Windows/Linux/Android
o File systems knowledge
o Knowledge of storage architecture and technology
o Experience in customer on-site support
o Experience with APAC customers
o Basic knowledge on HW issues: signal integrity, schematic, power consumption
At the forefront of flash memory storage, industry-leading SanDisk-branded integrated and embedded solutions deliver the possibilities of data for data centers and mobile devices, enabling fast and reliable data access. SanDisk, WD, HGST and G-Technology brands position Western Digital as the world's target data storage company and flash memory leader.
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