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Principal Engineer, Field Applications Engineering

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Location: Shenzhen, 44, China 
Req ID: JR-9999035324


Western Digital

We deliver the possibilities of data.  YOU define what's possible.


Job Description:

·         Provide technology expertise to enable successful pre-sale and post-sale activities.

·         Work closely with company’s sale and marketing teams, identifying all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

·         In-Depth technical support, working directly with OEM customers including on-site visits.

·         In-depth product knowledge: product capability assessment, installation, repair, preventative maintenance etc.

·         Understands customer’s needs and requirements. Convey the message internally to engineering and marketing teams. Modeling customers’ requests to optimize recommendation on products.

·         Review and participate in writing Market Requirement Documents (MRD), Product notifications & Data Sheets

·         Write technical whitepapers and application notes

·         Provide internal and external training on company’s products.

·         Explore and analyze different designs and applications to evaluate new opportunities or requirements for product specifications



·         Excellent communications & human relations skills

·         Capabilities to build presentations and present technical material

·         Fast learning curve, eagerness to learn and face new technological challenges

·         Willingness to travel as required – About once a month travel

·         Ability to work under time pressure

·         Education: BSc/BA in computer engineering or computer science



·         1+ years of software experience. Preferably in the mobile market and echo-system \

·         C Programming Knowledge

·         Experience in real-time/embedded operating systems

·         Advantage:

o   OS Knowledge of Windows/Linux/Android

o   File systems knowledge

o   Knowledge of storage architecture and technology

o   Experience in customer on-site support

o   Experience with APAC customers

o   Basic knowledge on HW issues: signal integrity, schematic, power consumption


At the forefront of flash memory storage, industry-leading SanDisk-branded integrated and embedded solutions deliver the possibilities of data for data centers and mobile devices, enabling fast and reliable data access. SanDisk, WD, HGST and G-Technology brands position Western Digital as the world's target data storage company and flash memory leader. 

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