Western Digital Careers
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Representative 1, Sales

Location: Munich, DE, Germany 
Req ID: JR-9999035707


Western Digital, We deliver the possibilities of data. YOU define what’s possible

Job Description
In this position, the individual will be responsible for interfacing with customers to establish Western Digital as a best-in-class vendor by improving delivery predictability, reducing WOS, and increasing In-Stocks, which all involve partnering and influencing other organisations such as Sales, Marketing, Order Management, Inventory, and Operations
Some travel may be required.
Essential Functions
  • Effectively use phone, email and other sales & marketing tools to contact potential customers to generate interest in Western Digital products and promotions.
  • Be a valued contributor to the sales team to generate meetings with new potential customers and contribute to pipeline growth.
  • Ensure customers see added value of Western Digital products over competitive products
  • Handle incoming leads for designated territory including follow up on trade shows, regional events, and other campaigns.
  • Resolution of complicated RMA cases upon customers’ requests, coordination with collection center
  • Consolidating weekly inputs from other colleagues
  • Participating in backlog alignment process with distributors
  • Online SRP and assortment monitoring
  • Attending trade shows
  • Work closely with Regional Sales Managers and Channel partners to identify, position, and sell product value.
  • Remain knowledgeable and up-to-date on product roadmap, industry changes, and competitive landscape.
  • Regularly collaborate with marketing, support, sales management, product management and account management to facilitate new programs, messages and campaigns
  • Exhibit qualities of cooperation, adaptability and flexibility as changes occur in the department and maintain a positive attitude
  • Other duties as assigned.
 Education and Experience
  • BS/BA degree or equivalent 
  • Up to 2 years’ experience as Account manager, account servicing, corporate customer service, sales operations, or similar role – an advantage
  • Excellent reading, writing and speaking skills in German and in English