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Specialist 4, IT Project Management

This job posting is no longer active

Location: Bangalore, KA, India 
Req ID: JR-9999035620

Description

Western Digital

We deliver the possibilities of data.  YOU define what's possible.

 

Project Manager / Business Analyst position for ServiceNow

Location: India


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • We are looking for a person that can help manage the delivery of ServiceNow solutions to a diverse internal customer base and will coordinate tasks across all teams in the organization.
  • They will work closely with customers to understand their needs and deliver solutions accordingly.
  • The role includes management of ServiceNow projects, including requirements gathering, resource planning, team communication, quality assurance, documentation and product delivery.

 

QUALIFICATIONS:

  • 3+ years working with the ServiceNow platform.
  • 5+ years working as a project manager / business analyst.
  • Working knowledge of ServiceNow core architecture and especially modules such as IT Service Management (Incident, Problem, Change, Asset Management, Knowledge) and Human Resources.
  • Experience designing ServiceNow integrations with third-party tools.
  • Experience in requirements gathering & analysis, solution design, development task management, quality assurance and release methodologies.
  • Skill to effectively analyze and solve problems.
  • Ability to work directly with internal (IT) and other departments within the company.
  • Collaborate effectively with ServiceNow administrators/developers to develop solutions and handle general updates and configuration changes/requests.
  • Identify system deficiencies and recommend solutions.
  • Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools.
  • Solid technical and effective communication skills essential.
  • Bachelor degree or equivalent experience in Computer Information Systems (CIS), Management Information Systems (MIS), Computer Science (CS), or related field.

 

At the forefront of flash memory storage, industry-leading SanDisk-branded integrated and embedded solutions deliver the possibilities of data for data centers and mobile devices, enabling fast and reliable data access. SanDisk, WD, HGST and G-Technology brands position Western Digital as the world's target data storage company and flash memory leader.