Western Digital Careers
Join our Talent Network

Spotfire Administrator

Location: San Jose, CA, United States 
Req ID: JR-0000027530


  • Responsible for all aspects of Spotfire infrastructure administration.
  • Responsible for implementing Spotfire Major, Minor and hotfix upgrades. Perform Installations and Updates, for various Spotfire software components, on new and pre- existing Spotfire environments. This includes understanding of database upgrade scripts and how to deploy them to Oracle and MS SQL Server.
  • Responsible for working with other Spotfire Administrators across different regional sites  to define and execute roadmap. Work closely with global Spotfire administration team to  ensure the proper operation, user serviceability of all global Spotfire environments.
  • Responsible for ensuring proper operation of the various Spotfire environments  throughout WDC, on premise and AWS cloud environments.
  • Work closely with Tibco support on various user and administrative centric issues.
  • Work closely with Tibco account representatives on future Spotfire features, interests,  training, and support needed/requested by the WDC Spotfire community.
  • Maintain communication and outreach platform for Spotfire community throughout WDC.
  • Continually establish and develop support mechanisms for various Spotfire developer-centric activities.
  • Work closely with the Big Data support team to keep Spotfire-centric user service a top   priority within the organization.
  • Responsible for documenting and maintaining global support process, FAQ, knowledge articles on corporate intranet site.
  • Responsible for managing Spotfire Users, Groups, Library and License level permissions.



  • BS or MS in Computer Science, Information Technology or related field.
  • 6+ years of overall professional working experience with 2 + years’ experience as a Spotfire Administrator.
  • Must have strong analytical, multi-tasking skills and be a creative problem-solver.
  • Must be able to execute job tasks with minimal supervision.
  • Must possess excellent verbal and written communications skills and be a strong team player capable of working in a demanding environment.
  • Previous experience working with Spotfire administrative tasks and concepts (assigning user privileges, Library administration; permissions system, groups, etc.)
  • Experience performing updates (migrations; new installations; hotfix patches) and changes to a Spotfire Analytical Platform environment.
  • Experience with developing Spotfire dashboards for familiarity/communication with Spotfire developers (basic experience).
  • Excellent communication and collaboration skills to properly interface with the global Spotfire community (developers & consumers).
  • Ability to write descriptive and detailed knowledgebase articles for WDC Spotfire User Community.
  • Understanding of Spotfire software components and architecture.
  • Experience working as part of an IT organization focused on user service.
  • Requires understanding of BI principles in a VLDB setting (data loading, SQL, ETL, aggregation, etc.).
  • Requires experience with Oracle and SQL Server as transactional backend databases and familiarity with numerous data sources (Redshift, Teradata, Oracle, Netezza, SQL Server, etc.)
  • Advanced knowledge of Spotfire components (advanced authentication mechanisms; extensions to TERR; Spotfire Client Developer SDKs).
  • Good project management skills, and knowledge of SDLC.